Local Training & Support for Trucryo Customers

Training for New Customers

On-Site Training

In-person onboarding makes the equipment feel simple, with step-by-step instruction tailored to your workflow. Both the device setup and safety checks will be included so you're confident from day-one thanks to the practical, scenario-based learning.

Virtual Options

Convenient online sessions for teams across the country — ideal for multi-location onboarding or scheduling flexibility. Live instructor-led sessions, recordings for later review and Q&A built into every module.

Personalized Approach

We align training to your business—whether you focus on wellness, sports recovery, or aesthetics, so your team feels prepared from the very beginning. With role-based learning paths, operational checklists and confidence-driven pacing we tailor our training individually to you.

Resources & Follow-Up

Our Training doesn’t end when the session does. We provide practical resources and a clear follow-up plan to support your first weeks. Quick-start guides, best-practice updates and a direct line to our team are just some of the benefits of buying directly through us.

Continued Support for Existing Customers

Refresher Training

Gentle, step-by-step sessions to rebuild confidence or onboard new team members without disrupting your day-to-day.
● Flexible scheduling
● Focused skill reinforcement
● Documentation & checklists

Updates & Guidance

Stay aligned with the latest best practices, device enhancements, and safety recommendations—delivered in plain, practical steps.
●Change summaries
●How-to walkthroughs
●Office-hours style Q&A

Responsive Support

Speak with a local specialist who listens, understands, and provides clear next steps—usually on the first conversation
●Fast response times
●Plain-language troubleshooting
●Escalation when you need it

Planned Check-Ins

Optional quarterly check-ins to review usage, share updates, and keep your team confident and current.
●Usage review & tips
●Training gap analysis
●Actionable next steps

A Local Team With All The Expertise

What You Can Expect

✔ Patient, friendly trainers
✔ Clear, step-by-step guidance
✔ Follow-Up after every session

Highlights

✔ On-site and virtual formats
✔ direct contact to the Engineers who designed the product
✔ Documentation tailored to your team

Why Choose Trucryo?

Comprehensive Training

Delivered clearly and professionally, ensuring your team members are confident and capable from day one.

Trusted Ongoing Support

Expert support from people who understand your device, providing fast, reliable assistance when it matters most.

The Full Package

When you purchase a Kaasen Family device, you receive more than a product. Every device is backed by a 2 year warranty and supported by the same engineers who designed and built it, giving you long-term confidence in your investment.

Resources That Grow With You

Clear best-practice updates, safety checklists, and simple user guides that keep you aligned as your company evolves with the kaasen device.