Legally we have to give a coverall policy which covers the end consumer and us from any legality even down to returning an email.
This privacy notice lets you know what happens to any personal data that you give to us, or any that we may collect from or about you. It applies to all products and services, and instances where we collect your personal data.
This privacy notice applies to personal information processed by or on behalf of http://trucryo.com
We may change this privacy notice from time to time by updating this page to reflect changes in the law and/or our privacy practices. We encourage you to check this privacy notice for changes whenever you visit this website.
Personal information that we’ll process in connection with all of our products and services, if relevant, includes:
We’ll collect personal information from the following general sources:
From you directly, and any information from family members, associates or beneficiaries of products and services. The information generated about you when you use our products and services
We use your personal data, including any of the personal data listed in section 1 above, for the following purposes: Assessing an application for a product or service, including considering if to offer you the product or service, the price, the risk of doing so, availability of payment method and the terms.
We may collect the following information:
We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:
We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.
The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences. We use traffic log cookies to identify which pages are being used. This helps us analyse data about web page traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system. Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us. You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer.
This may prevent you from taking full advantage of the website.
Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.
You may choose to restrict the collection or use of your personal information in the following ways:
With your consent or explicit consent:
a) For some direct marketing communications.
b) For some of our profiling and other automated decision makings.
c) For some of our processing of special categories of personal data such as about your health, etc.
For a public interest, such as:
a) Processing of your special categories of personal data such as about your health, criminal records information (including alleged offences), or if you are a vulnerable customer.
We may share information with the following third parties for the purposes listed above: http://trucryo.com, companies and service providers. Business partners, for example, account beneficiaries, or others who are a part of providing your products and services or operating our business. Governmental and regulatory bodies.
Other organisations and businesses who provide services to us such as back up and server hosting providers, IT software and maintenance providers, document storage providers and suppliers of other back-office functions. Market research organisations who help us to develop and improve our products and services
Where we’re relying upon your consent to process personal data, you can withdraw this at any time by contacting us using the details below.
We’re based in the UK but sometimes your personal information may be transferred outside the European Economic Area. If we do so we’ll make sure that suitable safeguards are in place, for example by using approved contractual agreements, unless certain exceptions apply.
If you have paid either over the phone, online or with an online payment gateway, the details you have given us will be passed to the for them to process the payment
The details we pass to them will be used to:
To process any payment, we need to safeguard the clients and their details always. We pass the information you have given us, over to the payment gateway providers for them to safeguard your information and to make the payment exchange required for you to be provided with the products or services you have requested to pay for.
You should tell us so that we can update our records using the details in the Contact Us section of our website. We’ll then update your records if we can.
We’re unable to provide you with our products or services if you do not provide certain information to us. In cases where providing some personal information is optional, we’ll make this clear.
In this section, monitoring means any: listening to, recording of, viewing of, intercepting of, or taking and keeping records (as the case may be) of calls, email, text messages, social media messages, in person (face to face) meetings and other communications.
We may monitor where permitted by law and we’ll do this where the law requires it, or to comply with regulatory rules, to prevent or detect crime, in the interests of protecting the security of our communications systems and procedures and for quality control and staff training purposes. This information may be shared for the purposes described above.
We sometimes make decisions about you using only technology, (for example with payment gateways, for the client to make a payment), where none of our employees or any other individuals has been involved. For instance, we may do this to decide: whether to offer you a product or service, to determine the risk of doing so, the price we will offer, what terms and conditions to offer you, or to assess what payment methods we can offer you.
We’ll do this where it is necessary for entering into or performing the relevant contract, is authorised by laws that apply to us, or is based on your explicit consent.
Unless we explain otherwise to you, we’ll hold your personal information based on the following criteria:
For as long as we have reasonable business needs, such as managing our relationship with you and managing our operations. For as long as we provide goods and/or services to you.
Retention periods in line with legal and regulatory requirements or guidance.
Here is a list of the rights that all individuals have under data protection laws. They don’t apply in all circumstances. If you wish to use any of them, we’ll explain at that time if they are engaged or not.
You have the right to object to certain purposes for processing, in particular to data processed for direct marketing purposes and to data processed for certain reasons based on our legitimate interests. You can contact us by going to the applicable website to exercise these rights.
What are your marketing preferences and what do they mean?
We may use your home address, phone numbers, email address and social media or digital channels (for example, Facebook, Google and message facilities in other
platforms) to contact you according to your marketing preferences.
We are using CryoStimulation as an integral part of our physical therapy treatments, with great results. In many cases the CryoStimulation has relieved pain and reduced inflammation more quickly than other methods of treatment. We highly recommend CryoStimulation as a part of physical therapy treatment to any therapist.
Agnieszka Hawrysz, Sports Injury Clinic Physiotherapist